Terms of Service
Last updated: October 19, 2026
These Terms of Service are an agreement between you and FermentFolio LLC (“FermentFolio,” “we,” “us,” or “our”). FermentFolio LLC operates the FermentFolio website, application, and related services (collectively, the “Platform”). By accessing or using the Platform, you agree to be bound by these Terms.
1. Acceptance of Terms
By creating an account or using any part of the Platform, you agree to these Terms and our Privacy Notice. If you do not agree, you may not use the Platform.
2. Description of Service
FermentFolio is a tool for managing and tracking liquid fermentations such as beer, kombucha, and mead. The Platform lets users record fermentation processes and use integrated AI features to ask questions based on their fermentation history and database.
3. Eligibility and accounts
You must be at least 18 years old and legally capable of entering into a binding agreement. You are responsible for protecting your account credentials and for activity that occurs through your account. Notify us promptly if you suspect unauthorized use.
4. Your data and content
You may add fermentation records, notes, photos, and other content to your account. You represent that you have the right to submit that content and grant FermentFolio the limited license needed to host, process, and display it in order to provide the service.
5. AI features
AI features are intended to assist with fermentation-related questions. They are not professional advice, and FermentFolio does not guarantee the accuracy or applicability of generated information. AI features are powered by OpenAI; see our Privacy Notice for more detail.
6. Paid plans
Paid-plan prices and included features are displayed on our Pricing page before checkout. Purchases are processed by Paddle as the authorized reseller and merchant of record. Recurring subscriptions may be cancelled through Paddle’s subscription-management tools. Refund eligibility and applicable withdrawal rights are governed by Paddle’s Refund Policy; see our Refunds page for request instructions.
7. User conduct
You may use the service only for lawful purposes. Do not upload content that is harmful, offensive, or infringes another person’s rights. We may suspend or terminate access for violations of these Terms or applicable law.
FermentFolio provides fermentation recordkeeping tools. Using the Platform does not authorize any activity otherwise restricted by law. You are responsible for complying with applicable laws, including age requirements relating to alcoholic beverages.
7.1. Names, public identity, and impersonation
Names and public identity. Account usernames, brewing or project display names, and public web addresses serve different purposes. Account usernames must be unique within the Platform, but brewing and public-page display names may be shared by unrelated users. Choosing a name or creating an account does not establish ownership of a business name or trademark, prove affiliation with an organization, or reserve a matching public web address.
Accurate representation. You must not impersonate another person, brewery, or organization, falsely claim to represent them, or use names, logos, descriptions, release announcements, or other content to mislead people about your identity or affiliation. You must have authority to represent an organization when claiming to act on its behalf. A shared or similar name alone does not establish a violation. You must not register or hold names or public aliases primarily to impersonate others, block their legitimate use, or demand payment for their release.
Optional verification and public aliases. If offered, organization verification and custom public web addresses or aliases may be subject to separate eligibility checks and approval. Ordinary use of the notebook or a public page does not by itself require organization verification, although we may request information to investigate abuse or an identity claim. We may ask for evidence of control of an official website or domain, authority to represent an organization, or other supporting information. A domain email address alone does not guarantee approval or priority over another user. Any verification indicator describes only the connection we checked; it is not an endorsement of products, a determination of trademark ownership, or a guarantee of ongoing authenticity. Verification may be reviewed or withdrawn. These Terms do not promise that verification or custom aliases are currently available or will be introduced.
Reports and review. To report impersonation or a naming dispute, contact support@fermentfolio.com with the relevant username or page link, an explanation of the concern, and evidence of your connection to the person or organization concerned. We may request information from either party and consider the overall presentation, legitimate use, and risk of confusion. A report, earlier registration, or verification does not automatically entitle anyone to another user's name, alias, account, or records.
Resolving misleading use. Where reasonably necessary to address impersonation, misleading affiliation, infringement, or other violations of these Terms, we may require a name or branding change, remove misleading content, restrict public visibility, or reserve, revoke, or reassign a public alias. Where practicable, we will explain the action and allow the affected user to respond; urgent protective action may be taken first. You may request reconsideration through the support address above. A naming or alias change does not transfer account ownership or private fermentation records to a claimant. Naming disputes should ordinarily be addressed through the affected name, branding, or public visibility; suspension or termination remains available for violations under these Terms.
8. Disclaimers and limitation of liability
The Platform is provided “as is” and without warranties to the fullest extent permitted by law. We do not guarantee uninterrupted, secure, or error-free service, or that branded vessel data, yeast specifications, or AI-generated information is complete or current. To the fullest extent permitted by law, FermentFolio LLC is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the Platform.
9. Changes and termination
FermentFolio LLC may modify these Terms from time to time and will post an updated date when we do. We may suspend or terminate accounts as permitted by law. These Terms are governed by the laws of Pennsylvania, United States, without regard to conflict-of-law principles.
10. Contact
Questions about these Terms can be sent to support@fermentfolio.com.